Q: What does hail damage look like? A: This is one example on a lighter color roof. A darker color shingle may be more difficult to determine. A professional roofer could make that assessment.
Q: Would additional roof ventilation lower my utility
bills? A: Yes. Hot stale air gets trapped and builds up in the
attic. The hotter your attic gets, the harder your air conditioning unit has to work to cool your home. As a
result, your utility bill reflects how hard your a/c unit is functioning. Once you have
properly installed
roof ventilation and soffit ventilation this allows the hot stale air to escape the attic. Bottom line- your
utility bill should reflect the decreased usage of the a/c unit. There are other options in addition to roof
ventilation that can lower your utility costs.
Q: What do I do
about my deductible? A: Your deductible is part of the contract you have with your insurance
company. We all pay our deductibles. If you are offered a deductible
discount or comparative waiver, then that means you will be committing
fraud with your insurance company (see deductible section of our Roofing
Category) and you will likely suffer in quality labor or service with
the company you contract to do the work. Can you absorb my deductible?
Q: Why should I
consider a Class 4 Shingle? A: Many of you have heard about Class 4 or “Impact Resistant” shingles
for the first time since the Hail Storms of 2003. Actually, Class 4
products have been manufactured for years. The newest products in the
Class 4 market are composition shingles. These composition shingles
carry a 40-50 year manufacturer’s warranty. They appear to look like a
40 year dimensional shingle, however, the Class 4 products undergo a
series of tests specific to wind/ rain and hail resistance in the
testing stage. Each manufacturer has patented their own material
structure for the impact resistant shingle. The manufacturers we
recommend in this category are:
Malarky Legacy
Owens Corning Weatherguard HP
Certainteed Landmark IR
Prestique ELK XTRA
There are other Class 4 products that have been on the market for years.
Some of those products are:
Stone Coated Steel
Cementitious Tiles/ Shakes
Composite Slate/Shake/Tile
Please note: If you are considering installing this product on your
roof, call your insurance agent. Many insurance companies are currently
giving homeowners a discount on their homeowners insurance premium for
installing this product on their roof. It may take some homeowners 4-6
years to break even on the out of pocket upgrade cost, depending on the
insurance carrier.
Q: If we have a roof leak, will a little roofing tar or roofing cement stop the leak? A: Not all roof leaks can be fixed with sealant . It is only a band-aid not the solution to
the problem. A qualified roofing technician will be able to determine the proper method of repair. It is our preference to repair a roof leak with solid materials rather than something that comes out of a tube or can.
There are circumstances where applying sealant properly is adequate, however, in those situations, it is not
necessarily what you seal a roof leak with, but how you seal it that is important.
Q: How can
I tell the difference between a shower pan leak verses a maintenance issue? A: A leak detection test must be performed. This is what a leak detection test
looks like. When a water is trapped in the stall and the floor
outside the stall starts to saturate, it is commonly indicative of a
shower pan leak.
Insurance Claims
"IF YOU HAVE EXPERIENCED A PROPERTY DAMAGE LOSS:"
1) Contact your insurance company promptly and give
them as many facts as you can regarding the damage.
2) Mitigate your damages.
3) You should be contacted by an adjuster from the
insurance company within 48 hours, to make an appointment to inspect the damages.
4) The insurance company has 15 days to inform you in
writing of the approval or denial of the claim. If they need to do further investigation, they will notify you at that time. If they approve the loss for coverage, they will supply you with a line item breakdown of the
cost of repairs that they believe are necessary to return your property to its condition prior to the loss.
Along with the itemized breakdown will likely come a check for their evaluation of the cost of repairs less
your deductible and depreciation. If you do not receive a check with the letter, the insurance company must send
you a check within 5 days of the letter.
5) Obtain your own estimate or estimates for the
repairs. It would be to your benefit to obtain an estimate from a local contractor to compare with the estimate the insurance company has provided to you.
6) You have 365 days from the date of loss to make the
necessary repairs. If you cannot get the repairs completed within that time
from, you may in writing, request to extend for an additional 180 days.
Insurance Claims can proceed very smoothly, when handled professionally and efficiently. Sometimes an insurance claim can
seem traumatic or invasive when it involves the interior portion of your home.
You have to keep in mind that the degree of
‘invasion’ you will experience from a contractor to make your repairs depends upon the kind of damage and location of the
damage.